Privacy Policy

Our Commitment to Customer Privacy in Wenatchee, WA

At Washington Plumbing, located at 17 N Buchanan Ave, Wenatchee, WA 98801, we respect your personal privacy. This website is engineered purely as an informational resource for homeowners and commercial businesses in Chelan and Douglas counties seeking professional plumbing diagnostics and dispatch.

Because we do not use web lead capture forms, email newsletter signups, user account logins, or credit card processing portals on this website, we do not collect personal identifying information through your web browser.

1. Information Collected During Telephone Inquiries

When you choose to call our direct dispatch telephone number at (253) 201-3775, you provide information voluntarily to schedule a plumbing consultation or emergency dispatch:

• Your name, service address in Wenatchee or surrounding communities, and telephone callback number.
• Details regarding your plumbing system symptoms, fixture types, and property access notes.
• Billing information provided directly on-site upon completion of authorized plumbing services.

This information is strictly utilized to dispatch technicians to your property, execute authorized plumbing repairs, prepare billing invoices, and honor workmanship warranties. We never sell, rent, monetize, or share this data with third-party lead brokers or marketing agencies.

2. Web Server Logs & Technical Analytics

Like virtually all standard web servers, our hosting infrastructure automatically records non-identifiable technical log data when a browser requests a page. This data may include your device's anonymized IP address, browser user-agent, operating system, referring URL, and the timestamp of page requests. This technical information is used solely for server performance monitoring, cybersecurity threat prevention, and maintaining website uptime.

3. Third-Party Links & Map Services

Our website may contain external links to Google Maps (such as our local Google Business Profile link) or municipal water authorities for customer convenience. We encourage users to review the privacy policies of external third-party websites, as we exercise no control over external platforms.

4. Updates & Contact Information

Any updates to our privacy policy will be posted directly to this clean canonical page. If you have any questions regarding our operational privacy standards, contact us directly at our physical address: Washington Plumbing, 17 N Buchanan Ave, Wenatchee, WA 98801, or call our telephone line at (253) 201-3775.